Band Pairing Failed?
- 1.Confirm that the band and mobile phone login account or platform (Android / Apple) is consistent, if the account or platform inconsistent, please cancel the pairing of band and band original account first;
- 2.Confirm that whether the band has been un-paired with other phones;
- 3.Confirm that the phone and bracelet remained in the Bluetooth communications range;
- 4.If there are a number of bands around, please stay away from other bands;
- 5.Try re-switching the Bluetooth of the phone;
- 6.Try restarting the phone;
- 7.Please confirm that your phone's network connection is normal during the pairing;
- 8.You can contact the customer service.